Returns & Exchanges

At Pepa, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. We are dedicated to ensuring your shopping experience is as stylish and stress-free as our collections.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging with all tags attached to ensure they are protected during transit.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.